26-02-2015, 10:11 PM
Tænkte at man kunne skrive og spørge Rolex direkte. Det gjorde jeg ( undskyld mit dårlige engelsk ) :
Dear Sir/Madame.
I am looking for a Rolex Submariner. I am thinking about buying one when on travel ( ex USA ) but would like to ask you about the guarantee. How long guarantee do you offer and can I use this guarantee back home in Denmark ( or any other place in the world ). Or do I have to go back to the Rolex Dealer where the watch is bought if something is wrong?
Kind Regards
De svarede :
Dear Mr
Thank you for your below e-mail and for your interest in our products.
Please note that our guarantee is valid for 2 years and that you can go to any Rolex dealer in the world if you have a problem with your watch.
Hoping to have satisfied your inquiry, we remain,
With kind regards
Jeg svarede :
Dear
And it would be without any cost for me? If the watch has to go to your service center in another country.
Kind regards
Hvortil Rolex svarede :
Dear
If it is within the 2 years guarantee and if your watch has not been in an accident then yes it is free of charge.
Kind regards
Jeg har fjernet navne - men har selvfølgelig de originale mails
Dear Sir/Madame.
I am looking for a Rolex Submariner. I am thinking about buying one when on travel ( ex USA ) but would like to ask you about the guarantee. How long guarantee do you offer and can I use this guarantee back home in Denmark ( or any other place in the world ). Or do I have to go back to the Rolex Dealer where the watch is bought if something is wrong?
Kind Regards
De svarede :
Dear Mr
Thank you for your below e-mail and for your interest in our products.
Please note that our guarantee is valid for 2 years and that you can go to any Rolex dealer in the world if you have a problem with your watch.
Hoping to have satisfied your inquiry, we remain,
With kind regards
Jeg svarede :
Dear
And it would be without any cost for me? If the watch has to go to your service center in another country.
Kind regards
Hvortil Rolex svarede :
Dear
If it is within the 2 years guarantee and if your watch has not been in an accident then yes it is free of charge.
Kind regards
Jeg har fjernet navne - men har selvfølgelig de originale mails

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